Shipping Policy
📦 Shipping Policy for Fitlani
Last updated: July 20th, 2025
At Fitlani, we’re committed to delivering your order as quickly and smoothly as possible. Please read below for full shipping details before placing your order.
🚚 Order Processing Time
All orders are processed within 1–3 business days (excluding weekends and holidays). Once your order is processed, you'll receive a confirmation email with tracking details as soon as your package ships.
🌍 Estimated Shipping Times
Please note: These are estimated timeframes and may vary due to customs, local carrier delays, or high seasonal demand.
United States: 10-14 business days
Canada, UK, Europe: 14–21 business days
Australia & New Zealand: 18-21 business days
Asia: 21-28 business days
📦 Tracking Your Order
Once your order ships, you’ll receive an email with your tracking number. Please allow up to 3–5 days for tracking info to update.
If you haven't received tracking after 7 business days, feel free to reach out to our team at morestoregroup@gmail.com.
💡 Shipping Costs
We offer free standard shipping on all orders over $150.
Shipping rates for smaller orders or expedited delivery (if offered) will be calculated and displayed at checkout.
🌐 International Shipping & Customs
Fitlani ships internationally to most countries. Please note that customs fees, duties, or taxes (if applicable) are the responsibility of the customer and may be collected upon delivery, depending on your country’s regulations.
❗ Delays & Exceptions
We are not responsible for delays caused by:
- Customs clearance processes
- Carrier or weather-related issues
- Incorrect shipping addresses provided at checkout
If you experience a delay beyond 30 business days, please contact us and we’ll be happy to help.
📩 Contact Us
Still have questions?
Reach out to our support team at morestoregroup@gmail.com — we’re happy to assist.